Privacy policy

Last Updated: July 27, 2026

At Bond Thread ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers; we do not store your complete card information)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Personalize your shopping experience
  • Send promotional emails or SMS (only where permitted by law or with your consent)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze website traffic
  • Measure advertising performance
  • Improve website functionality

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Print-on-demand and fulfillment partners
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Government authorities or law enforcement when required by applicable law

These service providers are authorized to use your information only to provide services on our behalf.

5. Payment Information

Payments are processed through secure third-party payment gateways.

Bond Thread does not store your complete credit card, debit card, or banking information on our servers.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When no longer required, we securely delete or anonymize your information where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about new products, offers, and promotions.

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Last Updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Bond Thread
Email: support@bondthread.com

We aim to respond to privacy-related inquiries within 2–5 business days.