Shipping policy

Last Updated: July 27, 2026

Thank you for shopping with Bond Thread. Every product is made to order, allowing us to create high-quality apparel specifically for you. Please read our Shipping Policy to understand our processing and delivery timelines.

Order Processing

  • All orders are made to order and begin processing after your payment is confirmed.
  • Orders are typically processed within 2–5 business days.
  • During sales, holidays, or high-demand periods, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email or SMS with tracking details (where available).

Delivery Time

Estimated delivery times are:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–12 business days

Delivery times are estimates and may vary depending on your location and courier partner.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Bond Thread may offer free shipping on eligible orders or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS.

You can use the tracking information to monitor the status of your shipment.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Public holidays
  • Courier service disruptions
  • Natural disasters
  • Government restrictions
  • Incorrect or incomplete shipping information provided by the customer

Bond Thread is not responsible for delays caused by shipping carriers or unforeseen events.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided:

  • We may not be able to modify the address once the order enters production or has been shipped.
  • Additional shipping charges may apply if the order needs to be reshipped.
  • Bond Thread is not responsible for orders delivered to an incorrect address provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed because:

  • The customer is unavailable,
  • The delivery address is incorrect,
  • The shipment is refused without a valid reason,

the courier may return the package to us. Any reshipping charges will be the responsibility of the customer.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Clear photos of the package and product
  • A brief description of the issue

We will review your request and, if eligible, arrange a replacement or refund in accordance with our Return & Refund Policy.

International Shipping

At this time, Bond Thread ships only within India, unless otherwise stated on our website.

If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes, and delivery timelines will be displayed during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support@bondthread.com

We aim to respond within 24–48 business hours.